How care works for Veterans

Understand the steps required to access therapy and psychiatry services through VA Benefits.

STEP 1

Connect with your VA provider

Request a behavioral health authorization for SonderMind through your VA Primary Care Provider.

STEP 2

Contact SonderMind

Once we receive your approved referral from the VA, we'll contact you within 48 hours by phone or email to schedule you with a provider trained in military cultural competency.

STEP 3

Begin care

Meet with your matched provider and begin therapy or psychiatry services.

Not a Veteran?

Mental health benefits vary by military status. Select the option that best describes you.

Military-informed care you can trust

Stephanie Taylor, LCSW
Stephanie Taylor, LCSW
Military/Veteran
Anxiety
Depression
Jorge Pina, LCPC, LCMHC, LMHC
Jorge Pina, LCPC, LCMHC, LMHC
Relationships
Military/Veteran
Anxiety
David Jedrziewksi, LCMFT, LCMHC
David Jedrziewksi, LCMFT, LCMHC
Trauma
Military/Veteran
Grief

Founded with service members in mind

As an Army Veteran, Mark Frank, CEO and co-founder of SonderMind, saw firsthand how delays in mental health access affected those he served alongside.

That experience continues to shape our work today, supporting Veterans, service members, and their families across every stage of the military lifecycle.

Your questions, answered

What therapy options are available for Veterans?

Veterans can access individual therapy, trauma-focused care, psychiatry, and medication management in-person or online. Depending on eligibility, care may be available through the VA, VA Community Care, private insurance, or self-pay. SonderMind can help Veterans find licensed providers who understand military experiences and the transition to civilian life.

Does SonderMind offer psychiatry and medication management for Veterans?

Yes. SonderMind offers outpatient psychiatric care, including psychiatric evaluations and ongoing medication management, for Veterans. Psychiatry may be used on its own or alongside therapy. Care may be available through VA Community Care, TRICARE, other insurance, or self-pay. If you want the VA to cover care through VA Community Care, your VA health care team must approve the care and issue a referral before you schedule. Availability depends on your location, benefits, provider licensure, and provider network.

Can I get therapy as a Veteran without going through the VA?

Yes. Veterans can see community providers such as SonderMind using TRICARE, other private insurance, or self-pay. If you want the VA to cover community care, you must receive VA approval and a referral before scheduling. Check your coverage and any referral requirements before beginning care.

Is there free or low-cost therapy for Veterans?

VA benefits and authorized VA Community Care may cover eligible treatment. Private insurance can reduce costs, while community and nonprofit programs may offer free or sliding-scale support. SonderMind can help verify your benefits and connect you with affordable in-network care. Coverage and costs vary, so check your expected costs before scheduling.

What does therapy for combat Veterans and PTSD involve?

PTSD therapy begins with understanding your symptoms, experiences, and treatment goals. Evidence-based approaches such as EMDR and cognitive processing therapy can help you process trauma, reduce distress, and improve daily life. You and your therapist will choose an approach and pace that feel right for you. PTSD is treatable, and recovery is possible.

Can therapy help with the transition from military to civilian life?

Yes. Leaving the military can affect your identity, purpose, routines, career, and relationships. Therapy can help you process your experiences, manage grief or uncertainty, recognize your strengths, and build meaningful goals for civilian life. These challenges are common, and a military-informed therapist can help you navigate them.

Can I use SonderMind alongside my VA care?

Yes. Private therapy can complement the care you receive through the VA. If you use VA Community Care, your VA health care team must approve the care and issue a referral before you schedule. With your permission, your SonderMind provider can coordinate with your VA team when helpful. For more information about approvals and referrals, review the VA’s Community Care guidance.

How do I find a therapist who understands Veterans?

SonderMind matches Veterans with therapists who understand military culture and service-related experiences based on their needs, goals, and preferences. In-person and online options are available, depending on location. You can switch providers if your current therapist is not the right fit.

Is a VA Community Care referral necessary to connect with SonderMind providers?

Yes, if you want to receive care through VA Community Care. Your VA health care team must confirm your eligibility and issue an approved referral before treatment begins. Without a referral, the VA generally will not cover nonurgent community care, although you may still be able to use private insurance or self-pay.