Maybe you’re new to therapy or considering starting it for the first time. Or maybe you’ve been in therapy for a while. Wherever you are in your journey, it’s important to have an open, honest relationship with your therapist. But if you ever feel uncomfortable, it’s natural to ask yourself, “How will I know if what my therapist is doing is right?” There’s no easy answer, but here are 23 examples of what a therapist should not do.
Trust is the foundation of any relationship between a licensed therapist and their client. But if they jump into the details of your life before you’re comfortable sharing, it can be very awkward for you.
Instead, a therapist should start with basic details that are easy to talk about. After that, they can gradually move into the deeper layers of what you’re experiencing.
It’s critical that you’re honest and open with your therapist, but that’s hard to do if they don’t show empathy. In fact, showing empathy is considered necessary for adherence to treatment plans, and is considered to be one of the most important therapeutic relationship skills for improving health.
A good therapist should be compassionate and understanding in order to better connect with you, make you feel comfortable, provide you with the right guidance, and let you know that you’re in a safe place.
A therapist’s office, whether it’s in-person or online, is a professional environment. Unprofessional red flags include:
It can be hard for you to focus with these distractions. On the other hand, even if you find comfort in a therapist’s office, it’s still a professional work environment. A good licensed therapist knows that the way they present themselves as a mental health professional says a lot about them and how they work.
It’s a therapist’s job to look at your situation without their own opinions and biases. If you feel judged, it can hinder progress and make it difficult for you to open up. No one should have to experience this, especially from someone whose role is to help you.
Here are some non-therapy things a mental health professional should never do in your session:
This is a professional relationship between you and your therapist. They should know that anything that happens during these sessions is strictly about your mental health and nothing more.
A therapist should not appear nervous, shy, or unconfident. It can be natural for new therapists to experience this, but how can you trust the guidance of someone who doesn’t have conviction in what they say? A licensed therapist has much knowledge (backed by a lot of training and graduate degrees) and should be confident about their approach to psychotherapy.
If you find your therapist is doing most of the talking in your sessions or you’re the only one talking, that’s another red flag. The focus should be on you. All licensed mental health professionals are trained in communication. That means they should know when to switch topics, how to read body language, how to guide you through tough situations, and when to talk.
Contrary to popular belief, a good therapist will never tell you how you should live your life. They won’t tell you how to treat your family members, to break up with a toxic spouse, or what hobbies to take up.
No matter how long it takes or how hard it is, a therapist’s job is to guide you to make your own decisions and build awareness of your thoughts and emotions.
Client confidentiality isn’t just something a good therapist does — it’s the law. Many federal and state laws, such as the Health Insurance Portability and Accountability Act (HIPAA), make it a top priority to protect a client’s privacy. Unless it involves saving someone’s life, no clinician should share the details of your therapy sessions with anyone. Nor should they share confidential information about other clients with you.
If you have goals you want to achieve during therapy or changes you want to make, it can be discouraging if your therapist doesn’t show that they share your interests. It can be even more disheartening if they show any of these other clear signs of boredom or lack of interest:
Your therapist doesn’t need to share your interests, but they should take them into account so they line up with your mental health plan. To do this effectively, they should also be completely engaged and focused on you.
It can be difficult to make progress in your therapy sessions if your therapist takes things personally or if they can’t admit fault. They should be able to own up to mistakes or respond to constructive feedback without negativity. No therapist is perfect, but a good one will respond to your input with maturity and calmness.
Clinical psychologists are highly trained and educated people. But that doesn’t matter if you don’t know what they’re talking about. A therapist shouldn’t speak in psychobabble, or psychology jargon. Instead, therapists should ensure that what they’re saying to you is crystal clear, without making you feel dumb.
Talking through problems or difficult issues, especially during your first sessions, is one of the most effective ways to treat a mental health condition. But if talking is all your therapist does, how can you take action in real life when you’re not around them?
During sessions, a good therapist will give you the tools you need and actions to take home with you. This will help you build independence and handle difficult situations on your own.
If you keep seeing your therapist without a clear understanding of what the end goal is, not only will you not know when therapy is done, but you won’t have a standard to measure against your progress.
As for deciding whether to continue or stop therapy, there isn’t one answer. But a therapist should guide you toward goals that are attainable and ones that work best for you throughout your sessions.
There’s no way of knowing what type of therapy will work early on, especially if it’s your first time. And that’s not a bad thing. However, a therapist should not predict your progress, as it may set up unrealistic expectations. This may cause further pain or discouragement down the road.
Despite the uncertainty, a good therapist will be honest with you, and they’ll reassure you that you’re not alone in this journey.
Just like you wouldn’t like someone answering their phone in the middle of an important conversation with you, the same goes for your therapist. Instead, they should leave all forms of communication from the outside world for before or after your sessions.
The need for therapists to be sensitive to personal, cultural, and religious backgrounds is important. If a therapist isn’t able to respect your traditional customs, it can damage your trust and hinder your progress.
However, this isn’t solely for the sake of being sensitive. As Dr. Kenneth Pargament said in an interview with the American Psychological Association, many healing actions — such as forgiveness, meditation, and kindness — “have deep roots in Eastern and Western religious traditions and philosophies.” A good therapist should know this and be able to incorporate your traditions and background with your treatment.
Trying different treatments isn’t a red flag, but a therapist shouldn’t use them without your consent. There are many types of therapy, such as cognitive behavioral therapy (CBT), humanistic therapy, psychodynamic therapy, and mindfulness-based cognitive therapy (MBCT). These approaches are supported by evidence.
The dynamic process of finding the right treatment isn’t easy, and it may involve trying out different ones over time. But before jumping into one, your therapist should explain to you what it is they’d like to use and why they would like to use it. You can ask your therapist if the treatment they’re suggesting is evidence-based, and if there is research to support its effectiveness. Your therapist should be willing to have these conversations to show that they respect your boundaries.
Not everyone’s mental health condition is the same, and therapists work with many different techniques, backgrounds, and diagnoses. But if a therapist shows signs of overwhelm, it may mean that they are not present. Some body language cues showing this might include hands on their forehead, a blank expression, or not making eye contact. Their dialogue can also be a giveaway — being negative, having a cold tone of voice, or talking too fast or slow. This can be incredibly uncomfortable for you and make you feel like nobody can help you or you’re not worth a therapist’s time.
Compassion fatigue is a real thing that mental health professionals encounter, but they should have a good balance between commitment and detachment with each of their clients’ cases in order to be most effective.
Constantly mixing up the basic details of your mental health treatment is another red flag and something a therapist should not do. It’s usually OK if it happens in the first session or two, but a therapist’s job is to take good notes on you. This includes the names of family members, what you’re comfortable talking about, what therapy techniques are being used, and the goals you want to reach.
A good therapist does this not only to ensure you get the best help, but it also shows that they care and that they’re genuinely involved.
In your journey for well-being, things won’t go perfectly. For example, if you’ve been diagnosed with bipolar disorder and lash out at someone, or if you’ve been diagnosed with an eating disorder and you haven’t eaten in days, it’s OK. Setbacks may happen. They’re part of the healing process.
However, a therapist should not support or praise behavior that doesn’t help you. That’s not to say that they should condemn you (see point number four). They just shouldn't reinforce behavior that will harm you or others. On the other hand, a good therapist should always acknowledge or praise your successes and milestones.
You can usually tell your therapist fell asleep if they respond awkwardly (after being awoken) or if they flat out start snoring. It doesn’t mean that your therapist isn’t interested in what you’re saying. They’re probably just tired. Many licensed therapists run their own practice, and they can sometimes work long hours to keep it running.
However, it’s a therapist’s responsibility to manage their own well-being, get rest, and stay alert for each of their sessions.
Whether your therapist has the title of clinician, licensed clinical social worker (LCSW), or psychotherapist, they shouldn’t try to convince you about their credentials or methods. Doing that can make you feel like they’re actually not qualified.
Aside from a professional relationship, you also have a therapeutic relationship with your therapist. This means that if you’re not getting the healing that you need, then perhaps they should refer you to someone else that may work better for you. If a therapist feels that you would benefit more from another service, then that’s something they should be honest about.
If you’re new to therapy or if you’ve just started your first few sessions, use this list as a go-to resource to be sure that your therapist has your best interest in mind and can help you achieve your goals. It’s okay to speak up and find another therapist if you see any of these red flags. If you’re looking to connect with a therapist, here’s how SonderMind can help you connect with a licensed mental health professional who meets your needs.
American Psychological Association. (2013). What Role Do Religion and Spirituality Play In Mental Health? APA Press Releases. Retrieved October 4, 2022: https://www.apa.org/news/press/releases/2013/03/religion-spirituality
Behnke, S. (2005, January). Diagnoses, record reviews and the new Ethics Code. American Psychological Association Monitor on Psychology. Retrieved October 4, 2022:
Squire, RW. (1990). A model of empathic understanding and adherence to treatment regimens in practitioner-patient relationships. Soc Sci Med. Retrieved October 4, 2022: https://pubmed.ncbi.nlm.nih.gov/2408150/
U.S. Department of Health and Human Services. (n.d.) HIPAA Privacy Rule and Sharing Information Related to Mental Health. Office for Civil Rights. Retrieved October 4, 2022: