FAQs - Veteran Mental Health
How do I request records for VBA disability assessment?
You can submit a request using this form. We’ll provide a full copy of the requested records within 30 days of the request date.
How much will my care cost with SonderMind?
Nothing. As long as you have a valid referral from the VA, you will never be charged for your care. We’re an in-network provider, meaning the VA covers 100% of your costs for services with us.
How are SonderMind providers qualified to support Veterans?
Every SonderMind provider is a licensed mental health professional. Our group covers a spectrum of specialties and approaches. We specifically prioritize connecting Veterans only with providers who have completed comprehensive training through our partner, PsychArmor. This training gives providers the appropriate cultural competency to uniquely support Veterans and their mental health needs. Additionally, we have many providers who are Veterans themselves.
Does SonderMind offer psychiatric services, including medication management?
Yes. However, at this time SonderMind psychiatric services are available in Alaska, Arizona, Alabama, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wyoming.
Does SonderMind offer couples counseling?
Yes. A valid VA referral for “Couples Counseling” is needed for this service.
How many sessions can I have with a VA referral?
The VA approves most referrals for weekly sessions for 6 or 12 month time periods. Once you obtain a referral, the VA will inform you how long the referral is valid for and how often you are approved for sessions.
Does SonderMind take CHAMPVA or Tricare insurance?
SonderMind is in network with TRICARE West (TriWest Healthcare Alliance). We are currently not in network with TRICARE East or ChampVA.
Can I use SonderMind to collect documentation to apply for VA Disability benefits?
Yes. Once you begin sessions with your SonderMind provider, you can request to have the notes from these sessions submitted to the Veterans Benefits Administration for review on your disability claim. To request your notes, please use this form.
In what states does SonderMind partner with the VHA?
SonderMind therapy services are available to VA beneficiaries in all 50 states. SonderMind psychiatry is available in Alaska, Arizona, Alabama, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wyoming.
How are SonderMind providers qualified to support the military community?
Every SonderMind provider is a licensed mental health professional, representing a wide range of specialties and therapeutic approaches. We’re especially committed to supporting the military community by connecting them with providers who have completed comprehensive PsychArmor training, ensuring the cultural competency needed to deliver truly informed, compassionate care. Many of our providers are also members of the military community themselves, bringing personal understanding and shared experience to their work.
