We can help you,
help you.
Meet with a licensed therapist today. Covered by Medicare.
How It Works
Answer a few questions
Take a brief questionnaire to help us find the best therapist for you. Or call 844-843-7279 to speak with a Wellness Coordinator.
Receive your matches
Our team contacts providers in our network to find the best match for you. Want more options? Request a rematch at any time!
Make an appointment
Schedule an in-person or video session with your therapist.
Save money with insurance
We’ll save you money by only selecting our therapists who take Medicare.
Why SonderMind?
- Easily match with licensed therapists. We’ll do that work for you.
- Save money by using your Medicare benefits. No subscriptions necessary.
- Conveniently choose between in-person or online sessions.
- Flexibility to switch therapists at any time to get the best match.
What Others Are Saying
“I’ve been seeing my SonderMind therapist for a little bit over a year now and I can say that seeing her consistently has literally changed my life...I’ve seen such a positive change in my life and I credit it all to SonderMind.”
“I think I’m changing every day and in every session. I do feel like there’s always something I’ve gotten out of each session.”
“I'd been searching for the right therapist for six months with very little to show. I called SonderMind and was matched with my therapist the next day.”
“Compassionate and caring!”
“The therapist I have at SonderMind is wonderful. Not only is she helping me with the issues that I see — she is helping with issues I didn’t realize I had.”
“I'd been searching for the right therapist for six months with very little to show. I called SonderMind and was matched with my therapist the next day.”
“Compassionate and caring!”
“The therapist I have at SonderMind is wonderful. Not only is she helping me with the issues that I see — she is helping with issues I didn’t realize I had.”
Frequently Asked Questions
What insurance networks are accepted?
Our therapists are currently in network with many private and government insurance providers. See full list of accepted insurance providers by location
How do I get matched with a therapist?
We match you based on specialty, availability, location, treatment approaches, insurance, and more. Our network of licensed mental healthcare professionals cover a wide variety of mental health issues and practice areas.
What is the appointment cancellation policy?
SonderMind has a 24 hour cancellation policy. To cancel an appointment reach out to your provider and they will reschedule for you. If you cancel within 24 hours you may be charged a cancellation fee, up to the full session cost.
How much will my appointment cost?
This will vary based on your payment method. If you are using your insurance benefits, you can call the customer service number on the back of your card to confirm your specific benefits. You can ask, “What are my behavioral health benefits?” to find out how much you would pay for a therapy session. If you are using an EAP, you will normally have a certain number of free sessions before you have to pay with your insurance benefits or out-of-pocket. To use your EAP, it’s best to call them ahead of time and let them know you are seeing a SonderMind therapist. They will then give you a referral number which you can bring to your first appointment.
How quickly will you match me to a therapist?
Our goal is to find you a match as fast as possible. Once we gather your preferences we will immediately search for a match in our system. We normally can find your matches within 24 - 48 hours. If you request a match on a weekend, you will be matched on the next business day. Once the therapist we matched you with accepts you as a client, it usually takes 1-2 days for them to reach out to schedule your first appointment.
What should I expect at my first appointment?
Your first appointment may be a planned appointment or may be unplanned or urgent, depending on your circumstances. You will be seen by a qualified mental health clinician.
Why do you need my credit card information?
We collect your credit card information prior to your first appointment to ensure we can collect all no-show fees, co-payments, co-insurance, and deductible fees. This also improves the therapy experience by removing the task of paying for your session at your therapists office. We will take care of billing after the session so your therapist can focus on providing care, rather than administrative tasks. You will NOT be charged for anything until after you see your therapist for the first time.
What is the difference between co-insurance and co-pay?
A copayment, or copay, is a flat fee for a healthcare service or a prescription drug that is predetermined by a member’s health insurance plan. Copays are one way that insurers share the cost of medical services with policyholders, with the fees paid depending on the plan, medical service or drug. These fees are a fraction of the actual cost of the service provided.
Is it HIPAA compliant and secure?
Our HIPAA-compliant, encrypted software keeps your personal data secure. We follow the highest national standards for security and privacy for all clients and therapists. Your SonderMind Video Telehealth sessions are NEVER recorded. Your personal data, medical information, and private communications are all hosted on HIPAA-compliant, SSL-encrypted servers.
Are you a licensed therapist?
We are always looking for experienced therapists to join our network. If you’d like to be more fulfilled seeing clients who match your specialty and expertise, we can help.
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