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Why Do We Ask You to Create a Profile

Your profile helps us find a therapist who accepts your insurance and enables us to contact you with your match. Your profile information is confidential, secured, and will never be shared or sold to any other organization.

Why We Ask for Your Insurance & Credit/Debit Card

Your profile helps us find a therapist who accepts your insurance and has the right experience. We need your payment information because visiting a therapist is like visiting any other healthcare provider. Your insurance may help you get services at a reduced cost or even no cost, but you may be responsible for a co-pay.

If you have any questions, call us at 844.256.8987 M-F 8am to 6pm MDT.

SonderMind raises $27M to expand. Read Article

If your patients would
benefit from therapy,
we're here to help.

Work with us to get your clients to a local, licensed therapist who is available for either in-person or online video sessions.

see how it works

You focus on overall care.
Count on us for therapy.

Help Patients Get Access to Licensed Therapists

Tell us what kind of support your patients' needs and we'll connect them with a therapist for in-person or video telehealth sessions.

Feel Confident In Where You're Sending Patients

SonderMind is a trusted channel for patients in transition. Your patients will get the professional, quality care they deserve.

Learn more about the benefits of partnering with SonderMind

Focus on Treatment
That Yields Results

Our data-driven approach, quality metrics, and monitoring ensure that your patients receive long-term, positive clinical results.

Need more info?
Call a Medical Practice Consultant
Mon-Fri 9am-5pm MST
SonderMind is a valued partner with many leading insurance and healthcare providers.
See full list of accepted insurance providers by locations
“SonderMind provides an easy, streamlined process for accessing mental health services. It's allowed me to build productive and rewarding therapeutic relationships with many clients.”
Jim T. — Therapist
“I've had nothing but positive interactions with everyone I have encountered. It's a great opportunity to build a practice and keep my own autonomy.”
Amie R. — Therapist
“SonderMind has been an absolute pleasure to work with! I've been very impressed with their knowledge, prompt response time and authentic efforts to help providers connect with clients.”
Rachael M. — Therapist

Frequently Asked Questions

How does SonderMind create a program to fit my organization's needs?

SonderMind can create a customized program to help support the specific goals of your organization.

How quickly will my patients be able to start working with a therapist?

Once the initial inquiry is received, our SonderMind team generally matches the client with a therapist within 24-48 hours, and the first visit is commonly within one week.

Do you accept my patient's insurance?

Yes. SonderMind is in-network with most major commercial insurance. This is a critical compliance issue for your patients because cost-of-care is the leading consideration for consumers considering therapy.

How is a SonderMind therapist qualified?

All SonderMind therapists are licensed mental health clinicians. Although specific licensure requirements vary across states and types of license, they all require a Master’s or Doctorate level degree, completed clinical and supervision hours, as well as successfully passing an exam prior to being able to be clinically licensed. We have a diverse community ofl licensed professional counselors, social workers, marriage and family therapists, licensed addiction counselors, and psychologists.

How do you decide which therapist is best for my patient?

Our wellness coordinator team and matching platform reviews several criteria to align your patient with the best option for a therapist.  These include insurance or other payment preference, schedule and  availability, telehealth, or in-person preference, and the specific areas your patient is looking to address. With over 80 speciality/approach areas, providers that support the full lifespan, a spectrum of service offerings including individual, couples and family, and a therapist network that is growing daily, we are prepared to effectively support your population.

What if the therapist and my patient aren’t the right fit?

The “right” therapeutic relationship is the most important factor of success. Although we go through a careful matching process involving several criteria to align a client to a therapist, we recognize there is no perfect way to predict “chemistry”. If your patient is not happy, we offer them a simple process to request a rematch.

Patient compliance is often unpredictable, how will I know if they follow my care recommendations?

Within HIPAA guidelines we are able to share the status of a patient’s care but not any clinical information. We are happy to let you know if your patient  has completed their profile, successfully matched with a therapist, and scheduled their initial appointment.

Do you support patients with prescription management?

In Colorado we have a psychiatric prescribing provider who will be able to support medication management needs. We are continuously expanding both our therapist and prescribing network to better support our additional  communities.

What should my client expect during the SonderMind process?

We have developed a seamless client process to make it as easy and comfortable to initiate support. After completing the initial new client inquiry via the dedicated partner page, your patient will get an email from SonderMind Support. This email will tell your patient everything they need to complete their client portal. Within this secure, HIPAA complaint portal, your patient will provide basic contact information as well as insurance and credit card information so they do not need to worry about insurance co-pays or self payment when they see their therapist. Once their profile is successfully completed a matched therapist will contact them to schedule their initial visit. It is that simple!

Better behavioral health starts here.

Join our rapidly expanding, national network of physician partnerships in Arizona, Colorado, Ohio, and Texas.

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