Your profile helps us find a therapist who accepts your insurance and enables us to contact you with your match. Your profile information is confidential, secured, and will never be shared or sold to any other organization.
Your profile helps us find a therapist who accepts your insurance and has the right experience. We need your payment information because visiting a therapist is like visiting any other healthcare provider. Your insurance may help you get services at a reduced cost or even no cost, but you may be responsible for a co-pay.
If you have any questions, call us at 844.256.8987 M-F 8am to 6pm MDT.
Tell us what kind of support your patients' needs and we'll connect them with a therapist for in-person or video telehealth sessions.
SonderMind is a trusted channel for patients in transition. Your patients will get the professional, quality care they deserve.
Our data-driven approach, quality metrics, and monitoring ensure that your patients receive long-term, positive clinical results.
SonderMind can create a customized program to help support the specific goals of your organization.
Once the initial inquiry is received, our SonderMind team generally matches the client with a therapist within 24-48 hours, and the first visit is commonly within one week.
Yes. SonderMind is in-network with most major commercial insurance. This is a critical compliance issue for your patients because cost-of-care is the leading consideration for consumers considering therapy.
All SonderMind therapists are licensed mental health clinicians. Although specific licensure requirements vary across states and types of license, they all require a Master’s or Doctorate level degree, completed clinical and supervision hours, as well as successfully passing an exam prior to being able to be clinically licensed. We have a diverse community ofl licensed professional counselors, social workers, marriage and family therapists, licensed addiction counselors, and psychologists.
Our wellness coordinator team and matching platform reviews several criteria to align your patient with the best option for a therapist. These include insurance or other payment preference, schedule and availability, telehealth, or in-person preference, and the specific areas your patient is looking to address. With over 80 speciality/approach areas, providers that support the full lifespan, a spectrum of service offerings including individual, couples and family, and a therapist network that is growing daily, we are prepared to effectively support your population.
The “right” therapeutic relationship is the most important factor of success. Although we go through a careful matching process involving several criteria to align a client to a therapist, we recognize there is no perfect way to predict “chemistry”. If your patient is not happy, we offer them a simple process to request a rematch.
Within HIPAA guidelines we are able to share the status of a patient’s care but not any clinical information. We are happy to let you know if your patient has completed their profile, successfully matched with a therapist, and scheduled their initial appointment.
In Colorado we have a psychiatric prescribing provider who will be able to support medication management needs. We are continuously expanding both our therapist and prescribing network to better support our additional communities.
We have developed a seamless client process to make it as easy and comfortable to initiate support. After completing the initial new client inquiry via the dedicated partner page, your patient will get an email from SonderMind Support. This email will tell your patient everything they need to complete their client portal. Within this secure, HIPAA complaint portal, your patient will provide basic contact information as well as insurance and credit card information so they do not need to worry about insurance co-pays or self payment when they see their therapist. Once their profile is successfully completed a matched therapist will contact them to schedule their initial visit. It is that simple!
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