Our therapists are in-network with a variety of insurance plans and carriers in each state. To match you with a therapist who is in-network with your insurance carrier, we’ll ask you to upload a picture of the front and back of your insurance card. 
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It’s important to check with your insurance provider directly to understand your unique plan and coverages. The best way to avoid any unexpected costs is to call the number on your insurance card before your therapy session. Be sure to ask about mental and behavioral health benefits, as those can differ from other medical benefits. 
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We’ll also ask for your credit card information. We keep this securely on file just in case you are responsible for any copays, coinsurance, deductibles, or no-show fees. We’ll always notify you at least 3 days before any charges to your card if you are responsible for such fees.

Sometimes insurance benefits don’t cover the full cost of a session. Every insurance plan varies, and depending on your plan, you could be responsible for certain fees like copays, coinsurance, and deductibles. It’s important to check with your insurance provider directly to understand your unique plan and coverages. The best way to avoid any unexpected costs is to call the number on your insurance card before your therapy session. Be sure to ask about mental & behavioral health benefits, as those can differ from other medical benefits. 

We also need your credit card information in case you do not show up to your session. If your session is not canceled or rescheduled at least 24 hours before the original session date and time, you may be charged a no-show fee, up to the full session cost.

When using insurance with SonderMind, each claim will be submitted to the insurance listed on your account. SonderMind invoices are based on the responsibility determined by your individual insurance plan. If you have questions about your financial responsibility, we recommend reaching out to your insurance directly as they will have the most accurate information associated with your plan.

SonderMind can bill multiple insurance plans for your session costs. To add insurance policies to your account within the client portal, follow the instructions below. If we need more information, we’ll contact you to make sure we get it right.
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When matching with a therapist, you can indicate that you will pay with multiple insurances. We’ll ensure that you’re matched with a provider who takes all of your insurances. When initially making your SonderMind account, you’ll only be able to enter one of your insurances at that time. Once you’ve completed your account, you can add your other insurance(s) directly online.

We are in-network with select Medicare and Medicare Advantage plans. To learn more visit here. We are not in-network with Medicaid. If you have more than one insurance plan, call each insurance carrier to confirm we are in-network with your primary and supplemental plans.