Frequently Asked Questions
What insurance networks are accepted?
SonderMind partners with nearly 90% of the major insurance carriers in each area we offer care. Our clinicians are also in-network with various EAPs, Medicare FFS and Medicare Advantage plans. Plus, we have self-pay rates for those without insurance. See all of our insurance partners by location.
What type of mental health care services does SonderMind provide?
SonderMind offers therapy and psychiatry services in various states across the country. If you’re uncertain about whether meeting with a psychiatric provider, a therapist – or both – is the best solution for you, we recommend discussing with your doctor. We’ve also put together this overview of a few key differences.
In what states does SonderMind provide care?
SonderMind therapy is available in Arizona, Colorado, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, Ohio, Texas, Vermont, Virginia, and Washington, D.C. SonderMind psychiatry is currently available only in Colorado and Ohio.
How much will my appointment cost with SonderMind?
Your out-of-pocket costs for care can vary greatly depending on your individual insurance plan, applicable copays, and deductibles. We recommend calling your health plan directly to determine what your out-of-pocket costs will be for mental health care. If you aren't using insurance, call 844-THERAPY and we can provide more information about self-pay rates.
Is mental health care with SonderMind effective?
SonderMind’s approach to measurement-based care is clinically proven to help people see change, faster. Our data shows that clients see results in less than 6 sessions — that's less than 2 months — with SonderMind.
Is SonderMind HIPAA-compliant and secure?
Yes. Our HIPAA-compliant, encrypted software keeps your personal data and protected health information secure. We follow the highest national standards for security and privacy for all clients and clinicians. SonderMind Video Telehealth sessions are never recorded. Your personal data, medical information, and private communications are all hosted on HIPAA-compliant, SSL-encrypted servers.
How quickly will SonderMind match me with a mental health provider?
Finding the right provider for you and what you’re going through is so important. Typically, 1 or more clinicians will be matched to you within 48 hours. Depending on where you are located, sometimes this could be instant.
Provide care with SonderMind
We are always looking for experienced therapists, psychiatrists, and psychiatric nurse practitioners to join our team.
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