Why Do We Ask You to Create a Profile

Your profile helps us find a therapist who accepts your insurance and enables us to contact you with your match. Your profile information is confidential, secured, and will never be shared or sold to any other organization.

Why Do We Ask for Your Insurance & Credit/Debit Card Information?

Your profile helps us find a therapist who accepts your insurance and has the right experience. We need your payment information because visiting a therapist is like visiting any other healthcare provider. Your insurance may help you get services at a reduced cost or even no cost, but you may be responsible for a co-pay.

Questions?
Call us at 844.256.8987
Mon-Fri 7am-7pm MST

Help clients see the benefits of Anytime Messaging.

Texting is a valuable new option for therapy. It can help clients as a stand alone service or as an addition to scheduled sessions.

see CLIENT BENEFITS OF
ANYTIME MESSAGING

How Anytime Messaging
can help your clients.

1

Be in the moment.

Anytime Messaging gives you unlimited options for the when, where, and how of therapy.

2

Fit any schedule.

Send anytime. Get a response within 24 hours - except on weekends. No word counts.

3

Pay less out of pocket.

At just $40 per week it’s priced well below other messaging platforms.

4

Easy cancellation policy.

This is a recurring monthly service. Cancel anytime. No questions.


Contact us to learn more
about Anytime Messaging

Frequently Asked Questions

What is Anytime Messaging?

SonderMind Anytime Messaging is a secure, subscription-based messaging service. For a monthly fee, clients can message their participating therapist at any time. Photos and attachments are not supported at this time.

Therapists will offer a response to client messages at least once within 24 hours except on weekends. Unlike other message therapy services, there are no character or word counts to interfere with how you and your therapist decide to communicate.

How much is the monthly subscription cost?

The subscription cost is $40 per week, billed monthly. This is way below the cost of most common monthly subscription messaging platforms. And you are guaranteed to work with a licensed therapist.

What is the cancellation policy?

This is a recurring month-to-month service. You can cancel anytime. If you cancel mid month, you will still have access and use of Anytime Messaging for the remainder of the billing cycle but it will not renew.

Who can use it?

Messaging may not be ideal for every therapeutic relationship. The final decision about whether Anytime Messaging is appropriate is left to the discretion of your therapist. However, you may use this service with any SonderMind therapist who has chosen to communicate via Anytime Messaging.

Can I use my health insurance to pay?

No. Anytime Messaging is a standalone subscription and is not supported by insurance at this time.

Your personal data, medical information, and private communications are all hosted on HIPAA-compliant, SSL-encrypted servers.SonderMind uses SSL Secure Encryption for all client and therapist data.SonderMind is a Better Business Bureau accredited company.