SonderMind Video Telehealth™

SonderMind Video Telehealth™ sessions give you a HIPAA compliant way to schedule and host insurance reimbursable video sessions.

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Deliver effective and personalized care to more of the population.

Join thousands of clinicians changing the way people access, receive, and participate in treatment.

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You’re helping people improve their quality of life.
Let us help you.

At SonderMind, you and your clients’ health and wellbeing come first. From growing your practice to developing your professional skills, we provide the support you need to focus on giving the best care to your clients.

Deliver evidence-based care to clients in need of your specific expertise.

Our feedback-informed care approach provides you with the information you need to develop effective, personalized care plans.

Provide more affordable care to reach more lives.

Get credentialed with national and regional payors, including Medicare and Medicare Advantage plans.

Receive legal and financial security to do more of what you love.

We’ll take on the billing, guarantee your pay, and handle insurance requirements on your behalf.

Learn more by speaking with a member of our team.
Monday through Friday, 9 AM - 5 PM MST

Why SonderMind?

“My experience ongoing has been positive all-around, from the communication, to forums, to continuing education courses, to self-care classes. Working with SonderMind has helped me to focus on what really matters – and that's serving the clients and our community."
— Delseta R., LMFT with SonderMind
“It can be very challenging to carry a full caseload, and to also communicate and advocate for yourself. With [SonderMind's] model, I am able to focus on the part of the practice I care about the most.”
— Adam K., LCSW, LICSW with SonderMind
“I always recommend SonderMind to my friends who are thinking about starting a private practice.”
— Alyssa R., LPC with SonderMind
“[SonderMind] helps therapists give the best care they can give. It lets me live my life, and not just be confined to my job.”
— Victoria R., LPC with SonderMind
“The therapist I have at SonderMind is wonderful. Not only is she helping me with the issues that I see — she is helping with issues I didn’t realize I had.”
— SonderMind customer

Frequently Asked Questions

What insurance networks are accepted?

Our therapists are currently in network with many private and government insurance providers, including Medicare. See full list of accepted insurance providers by location.

How do we match clients with therapists?

We match clients with therapists based on speciality, availability, location, treatment approaches, insurance, and more. SonderMind's licensed mental healthcare professionals cover a wide variety of mental health issues and practice areas.

What is the appointment cancellation policy?

SonderMind has a 24 hour cancellation policy. To cancel an appointment, clients will reach out to you and reschedule. If clients cancel within 24 hours they will be charged a cancellation fee, up to the full session cost.

What rates does it pay?

Rates for in-person sessions and online sessions are identical. Rates are determined by license level and services provided. SonderMind's proprietary software solution is included for free and provides access to a lightweight practice management/electronic health record system, mobile app with voice notes functionality, claims submission portal, and calendar tool for client scheduling (all in one platform).

How many clients am I required to see?

There is no requirement. You decide which clients you take and which ones you don’t. There are no quotas or minimum volume requirements. We refer clients to you but you ultimately decide if you want to take them on an individual basis — you are not obligated to take the clients we refer you.

Is it HIPAA compliant and secure?

Our HIPAA-compliant, encrypted software keeps your personal data secure. We follow the highest national standards for security and privacy for all clients and therapists. Your SonderMind Video Telehealth sessions are NEVER recorded. Your personal data, medical information, and private communications are all hosted on HIPAA-compliant, SSL-encrypted servers.

Redesigning the future of mental health care starts here.

We’re empowering people to make real change in their mental health and quality of life by improving the experience for both clients and providers.

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