Match with a therapist

Why Do We Ask You to Create a Profile

Your profile helps us find a therapist who accepts your insurance and enables us to contact you with your match. Your profile information is confidential, secured, and will never be shared or sold to any other organization.

About Our Partnership with Energize Colorado

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Looking for support?
We're here to help
you find it.

We're partnering with Evolve Vacation Rental to help you find a licensed therapist who is available to see you in-person or online.

MATCH WITH A THERAPIST
see how it works

SonderMind is a proud partner of Evolve Vacation Rental.

Connect with a local therapist for video telehealth or in-person sessions.

1

Tell Us What You're Looking For

All therapists aren’t equal. Answering a few questions helps us match you with an experienced professional.

2

Set Up Your Account Profile

We'll need your contact info, insurance, and the credit/debit card you normally use for any medical co-pays.

Why do we ask for your insurance
and credit/debit card info?
3

Find the Right Therapist for You

Schedule with your therapist and decide if a video telehealth or in-person session is right for you.

Need more info?
Call a Wellness Coordinator
Mon-Fri 7am-7pm MST

Accepted Insurance
Providers by State

Arizona

Aetna | Bright Health | Cigna | United (Optum and all affiliates)

Colorado

Aetna | Anthem BCBS (and all BCBS PPO plans) | Bright Health | Cigna | Kaiser Permanente | United (Optum and all affiliates)

Texas

Aetna | BCBS of Texas (and all BCBS PPO plans) | Cigna | United (Optum and all affiliates)

SonderMind is a valued partner with many leading insurance and healthcare providers.
Accepted insurance varies by location.
“I'd been searching for the right therapist for six months with very little to show. I called SonderMind and was matched with my therapist the next day.”
— Customer
“The therapist I have at SonderMind is wonderful. Not only is she helping me with the issues that I see — she is helping with issues I didn’t realize I had.”
— Customer
“Compassionate and caring!”
— Customer

Frequently Asked Questions

What insurance networks are accepted?

Our therapists are currently in-network with Anthem (Blue Cross Blue Shield), Apostrophe Health, Aetna, Cigna, Kaiser, Bright and United Health Care. They are also in-network with Cigna EAP and United EAP. Unfortunately, our therapists are not currently in-network with Medicare, Medicaid, or Tricare.

How do I get matched with a therapist?

We match you based on speciality, availability, location, treatment approaches, insurance, and more. Our network of licensed mental healthcare professionals cover a wide variety of mental health issues and practice areas.

What is the appointment cancellation policy?

SonderMind has a 24 hour cancellation policy. To cancel an appointment reach out to your provider and they will reschedule for you. If you cancel within 24 hours you may be charged a cancellation fee, up to the full session cost.

How much will my appointment cost?

This will vary based on your payment method. If you are using your insurance benefits, you can call the customer service number on the back of your card to confirm your specific benefits. You can ask, “What are my behavioral health benefits?” to find out how much you would pay for a therapy session. If you are using an EAP, you will normally have a certain number of free sessions before you have to pay with your insurance benefits or out-of-pocket. To use your EAP, it’s best to call them ahead of time and let them know you are seeing a SonderMind therapist. They will then give you a referral number which you can bring to your first appointment.

How quickly will you match me to a therapist?

Our goal is to find you a match as fast as possible. Once we gather your preferences we will immediately search for a match in our system. We normally can find your matches within 24 - 48 hours. If you request a match on a weekend, you will be matched on the next business day. Once the therapist we matched you with accepts you as a client, it usually takes 1-2 days for them to reach out to schedule your first appointment.

What should I expect at my first appointment?

Your first appointment may be a planned appointment or may be unplanned or urgent, depending on your circumstances. You will be seen by a qualified mental health clinician.

Why do you need my credit card information?

We collect your credit card information prior to your first appointment to ensure we can collect all no-show fees, co-payments, co-insurance, and deductible fees. This also improves the therapy experience by removing the task of paying for your session at your therapists office. We will take care of billing after the session so your therapist can focus on providing care, rather than administrative tasks. You will NOT be charged for anything until after you see your therapist for the first time.

What is the difference between co-insurance and co-pay?

A copayment, or copay, is a flat fee for a healthcare service or a prescription drug that is predetermined by a member’s health insurance plan. Copays are one way that insurers share the cost of medical services with policyholders, with the fees paid depending on the plan, medical service or drug. These fees are a fraction of the actual cost of the service provided.

Are you a licensed therapist?

We are always looking for licensed and experienced therapists to join our network. If you’d like to be more fulfilled seeing clients who match your specialty and expertise, we can help.

Learn More
HIPAA CompliantHIPAA Compliant